Care plans
Websites need regular WordPress website maintenance to stay secure and perform well. Our care plans help keep your WordPress site, plugins and security up to date, with support if something needs attention.
Out-of-date software can create security issues and affect how your website works.
What we do: We keep WordPress, your theme and plugins up to date, and check your website after updates. If something isn’t working, we’ll investigate and, if needed, restore a backup.
Software updates can sometimes affect other parts of a website, including forms and online features.
What we do: We manage updates and check your website afterwards. Regular backups give us a restore point if something goes wrong.
Slow-loading pages can make it harder for visitors to find information and contact your business.
What we do: We use Australian hosting and include speed and health checks every three months with Kept Current and Kept Trading.
If an update or other issue affects your website, a recent backup can help restore its pages and content.
What we do: We back up the website every hour and can help restore it if needed.
Kept Running
Essential care for your WordPress website.
a month, including GST
Pay 12 months in advance by bank transfer and save 5%.
Keep your website secure, updated and running smoothly, with support when you need it.
Most businesses land here
Kept Current
For businesses that need regular updates to prices, services or opening hours.
a month, including GST
Pay 12 months in advance by bank transfer and save 5%.
Everything in Kept Running, plus dedicated time each month for small website updates.
Kept Trading
For online stores where checkout problems can affect sales.
a month, including GST
Pay 12 months in advance by bank transfer and save 5%.
Everything in Kept Current, with additional support for your online store and checkout.
Your website is hosted on Australian servers in an account we manage. You won’t need to deal with another hosting provider or manage a separate hosting login. We’ll look after the hosting and let you know when something needs your attention.
If you prefer to manage your own hosting, choose build only and we’ll help you transfer your website to your own host. Without a care plan, hosting, business email and SSL are provided by your own host. Your domain is included for the first 12 months with every website package and renews separately at $35 per year.
New pages, redesigns and additional features are quoted separately. Care plans cover the website services listed in each plan; they don’t include unlimited design or development work. We’ll explain any additional costs before starting extra work.
You can request cancellation at any time, with no exit fee. We require at least 30 days’ written notice, and your plan and monthly billing continue until the end of the calendar month that falls on or after your notice period. Your website remains yours. If you leave, we’ll provide a full copy of your website, the access details needed to move it, and release your domain to you. Any third-party software licences remain subject to their providers’ terms. If you’ve paid in advance and cancel early, unused months are refunded the following month, with the months used charged at the standard monthly price.
Care plans
Tell us which care plan you’re interested in and a little about your website. We’ll get back to you within one business day to discuss the next steps.
Next step
We can provide care for WordPress websites we didn’t build. Send us your website address and we’ll review it to see whether it’s a good fit for one of our care plans.